We are committed to safeguarding your privacy online. We have posted this privacy policy to help you, the user, better understand the nature of how we handle your personal and credit card information. This policy may change from time to time, so please check back here periodically.

Personal Information

If you elect to provide personal information or make a reservation on our web sites, you may be required to set up and maintain a user account that will contain personal information on you. The information you provide will be used in fulfilling your request, keeping track of your history and may be used by us or entities acting on our behalf for internal marketing and quality assurance purposes. In addition, registered user of our web site may be automatically tracked to determine specific travel and leisure interests, which we may use to create customer profiles in order to send promotional or informational e-mails at a later date. You may opt out of these e-mails at any time. However, all personal and profile information will NOT be shared with or sold to third parties for their own marketing purposes without your permission unless it is done on an aggregated basis for statistical purposes without any information that could be used to link that information to you.

Credit Cards Processing

Credit card processing is provided by in a secure, encrypted environment. As an additional security measure, we do not store your credit card information. Once your payment transaction is processed, your credit card information is deleted from our online database.

Request and Customer Service Forms

The information that you include in any of the online forms and email dialog will not be encrypted prior to transmission, so you should exercise good judgment about the nature of the information that you include in the form (e.g., do not include things like your credit card number in the comments field).


Our Web Host uses Secured Socket Layer ("SSL") software up to 128-bit encryption in order to encrypt the personal information that you provide to us. Provided that you use a SSL enabled Internet Browser like the most current versions of Microsoft Internet Explorer or Netscape Navigator, your transmissions of personal information to us through them online will be secure. You can verify whether the information you will be asked to provide on any particular page of this or any other web site will be transmitted using SSL encryption by confirming the presence of a "closed lock" (for users of Microsoft Internet Explorer) or a "solid key" (for users of Netscape Navigator) symbol on the bottom bar of your browser window. You can also verify that your information will be encrypted using SSL encryption by making sure that the prefix for the web address listed for that page has changed from "http" to "https". If you do not see the appropriate symbol and the "https" prefix, you should not assume that the personal information that you are being asked to provide will be encrypted prior to transmission. The personal information that we collect from you online is stored on a secured server on databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures.

Legal Requirements

We reserve the right to disclose any personal information you submit to us if we are compelled to do so by a court of law or governmental entity or if we determine it is necessary to protect the rights of Paradise Village Resorts or its affiliates.

Web Servicing

This web site is supervised and maintained by Paradise Village of Nuevo Vallarta, Nayarit, Mexico.

Questions Concerning This Internet Privacy Statement

If you have questions regarding this Internet Privacy Statement, please e-mail us at